Effective Date: October 4, 2024
At JL Bradshaw, 1895 Ltd. (“we,” “our,” or “us”), accessible from https://jlbradshaw.ca, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website or engage with our services. It also outlines your rights under the General Data Protection Regulation (GDPR) and applicable Canadian laws.
1. Data Controller
The data controller responsible for your personal data is JL Bradshaw, 1895 Ltd., located at 678 Erie Street, Stratford, Ontario N4Z 1A2. If you have any questions about this Privacy Policy, you can contact us at:
Email: sales@jlbradshaw.com
Address: 678 Erie Street, Stratford, Ontario N4Z 1A2
2. What Information We Collect
We may collect the following types of personal data:
- Identity Data: Includes first name, last name, username, or similar identifier.
- Contact Data: Includes billing address, delivery address, email address, and phone number.
- Financial Data: Includes payment card details when making purchases.
- Transaction Data: Includes details about your orders and transactions.
- Technical Data: Includes IP address, browser type, version, time zone settings, and other technology on the devices you use to access our website.
- Usage Data: Includes information on how you use our website and services.
- Marketing and Communications Data: Includes preferences in receiving marketing from us and your communication preferences.
3. How We Collect Your Data
We collect data in the following ways:
- Direct Interactions: You may provide personal data when you fill out forms, create an account, make a purchase, or contact us via email or phone.
- Automated Technologies: As you use our website, we may automatically collect data through cookies, log files, and other tracking technologies.
4. How We Use Your Data
We process your personal data for the following purposes:
- To Fulfill Orders and Provide Services: We use your contact and financial data to process orders and deliver products.
- To Improve Our Website and Services: Usage and technical data help us improve our website, services, and user experience.
- For Marketing Purposes: If you opt-in, we may use your contact data to send promotional offers, newsletters, or product updates.
- To Comply with Legal Obligations: We may process your data to comply with Canadian and international laws, including tax reporting and financial auditing requirements.
5. Legal Basis for Processing
We process your personal data under the following lawful bases:
- Contractual Necessity: To process transactions, fulfill orders, and provide customer support.
- Legitimate Interests: To maintain and improve our website, services, and marketing.
- Legal Obligations: To comply with applicable laws and regulations.
- Consent: For marketing communications, where you have given us explicit consent.
6. How We Store Your Data
We take appropriate technical and organizational measures to ensure your data is securely stored. Personal data is kept only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal obligations, after which it is securely deleted or anonymized.
7. Data Sharing
We may share your personal data with:
- Service Providers: To facilitate payment processing, order fulfillment, IT support, and email marketing services.
- Compliance Authorities: If required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the business.
We do not sell or trade your personal data to third parties.
8. International Data Transfers
Your personal data may be transferred to, and stored at, a location outside Canada, including countries that may not offer the same level of protection as your home country. In such cases, we ensure that appropriate safeguards, such as standard contractual clauses, are in place to protect your data.
9. Your Rights
Under the GDPR and Canadian privacy laws, you have the following rights:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You can request corrections to your personal data if it is inaccurate or incomplete.
- Right to Erasure (“Right to be Forgotten”): You may request the deletion of your personal data where there is no longer a legal reason to retain it.
- Right to Restrict Processing: You can request that we limit the processing of your data under certain circumstances.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your data, particularly for direct marketing purposes.
- Right to Withdraw Consent: If we process your data based on your consent, you may withdraw your consent at any time.
To exercise any of these rights, contact us at sales@jlbradshaw.com.
10. Data Security
We employ appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, secure servers, and strict access controls.
11. Cookies
Our website uses cookies to enhance your browsing experience and collect information about website usage. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before providing any personal information.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Effective Date.”
14. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at:
Email: sales@jlbradshaw.com
Address: 678 Erie Street, Stratford, Ontario N4Z 1A2
Phone:
This Privacy Policy is compliant with GDPR and applicable Canadian privacy laws. Please review it periodically to stay informed about how we protect your personal information.